No Coast Van Co.
Terms of Use + Privacy Policy

// Condensed //
 

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• We only store contact information for people who sign up to our Newsletter or who place orders in our Store.
  This may include Name, email and physical delivery address / telephone number where required.

• We DO NOT store ANY credit card information as all payments are handled via 3rd party payment processors;
  PayPal, Square, Ecwid, Printful, et cetera.

• We DO NOT and WILL NOT EVER sell or share any information gathered from our site with 3rd Parties.

• We use the latest security tools to help keep the details that we do have safe and secure.

• Affiliate Disclaimer: As an Amazon Associate, No Coast Van Co. may earn commissions from qualifying purchases.

• If you tag us on social media, you're giving us permission to repost the media we've been tagged in.

// Extended //
 

Who we are:
 

We are Mariajosé and Chase of No Coast Van Co. – Our website address is: https://www.nocoastvans.com

What personal data we collect and why we collect it:
 

We use cookies to:
 

• Help remember and process the items in the shopping cart.
 

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
 

If you turn cookies off, some features will be disabled. It won’t affect the user’s experience that make your site experience more efficient and may not function properly.
 

// Third-party disclosure //
 

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. 
 

However, non-personally identifiable statistical visitor information may be provided to other parties for marketing, advertising, or other uses.
 

Embedded content from other websites:
 

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
 

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
 

Analytics:
 

We use the Google Analytics service to help us better understand the aggregate statistical information about internet traffic on this website, it does not contain any personal information.
 

How long we retain your data:
 

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
 

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
 

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
 

All transactions are processed through a gateway provider and are not stored or processed on our servers.

What rights you have over your data
 

If you have  left comments on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.  Yo u can do this via the contact page linked below.
 

What do we do in the event of a data breach?:
 

In the unlikely event of a breach we will contact you to inform you that the nature of the beach and what information has been compromised.  We will contact you at the email address provided when placing an order on our site (if this is applicable)
 

Where we send your data:
 

Nowhere, however visitor comments (where applicable) may be checked through an automated spam detection service.
 

// Third-party links //
 

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

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// COPPA (Children Online Privacy Protection Act) //
 

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
 

We DO NOT market to children or anyone under the age of 18 years old.
 

// Fair Information Practices //
 

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email:
 

• Within 1 business day
 

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
 

// CAN SPAM Act //
 

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
 

We collect your email address in order to:
 

• Send information, respond to inquiries, and/or other requests or questions

• Process orders and to send information and updates pertaining to orders.

• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
 

To be in accordance with CAN SPAM, we agree to the following:
 

• Not use false or misleading subjects or email addresses.

• Identify the message as an advertisement in some reasonable way.

• Include the physical address of our business or site headquarters.

• Monitor third-party email marketing services for compliance, if one is used.

• Honor opt-out/unsubscribe requests quickly.

• Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at Help@tioaventura.com
 

• Follow the instructions at the bottom of each email and we will promptly remove you from all correspondence.
 

If you wish to contact us please use our contact page.


 

// USER GENERATED CONTENT TERMS AND CONDITIONS //

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Thank you for considering allowing us to publish your content. We've developed these User-Generated Content Terms and Conditions ("UGC Terms") to ensure that you know exactly how we intend to use your content. You may also wish to review our website Terms and Conditions and Privacy Notice, which may also apply to your interaction with us.

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Agreement to allow use of your UGC:

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You may create and publish content ("UGC") on a website owned and/or operated by Tio Aventura, LLC ( "Company," "we," or "us") or our affiliates, or on a third party website (e.g. Facebook, Twitter), and that UGC may be used by Company, our affiliates, and/or our agents as described in these UGC terms. When we refer to "UGC," it includes any photographs, videos and/or other materials included in your content, as well as your name, likeness, image, statements, opinions, user name, social media handle, avatar (if applicable), or other identifier utilized by a website or social media platform. By replying "Y", "#YES," or "YES" or otherwise indicating affirmative agreement to such a request, you understand and agree that you are subject to these UGC Terms.

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Rights:

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You hereby grant to Company, our affiliates, and Company's and our affiliates' licensees, successors, agents and assigns (collectively "Licensees"), the absolute and irrevocable right and permission to reproduce, modify, publish, display, distribute and/or otherwise use your UGC in any manner, in whole or in part, whether or not distorted in character or form, either alone or accompanied by other material, in any and all media now known or hereafter invented, including but not limited to Licensees' websites and social media pages (e.g. Facebook, Twitter, YouTube, Instagram, Company websites), worldwide, in perpetuity, for any legal purpose whatsoever, including but not limited to advertising, publicity and marketing of Company and/or its or its affiliates' products and services. This right to use your UGC also includes the right to change, edit and/or modify your UGC and any element and/or component thereof in any way without your permission or approval. You waive any right to inspect or approve use of UGC as described in these UGC Terms. You agree that all right, title and interest in and to the finished product in which your UGC may appear, including the copyrights therein, shall vest exclusively in Company. We have no obligation to utilize your UGC, and we, in our sole discretion, may remove or refuse to post your UGC (to the extent within our control). We will make commercially reasonable efforts to recognize you for your content and provide a link back to your content or account, but we are not obligated to do so (and your permission for us to use your UGC is not dependent upon such recognition). You agree that Company does not owe you any compensation, payment, or royalties in connection with your UGC.

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Representations:

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You represent and warrant that (i) you own all rights in and to your UGC and all elements and/or components thereof (including if other individuals are identifiable in your UGC, you have obtained their permission to grant this license); (ii) your UGC complies with all applicable terms of use and/or standards of conduct on the website/platform posted; and (iii) Licensees' use of your UGC as permitted herein will not violate any applicable laws or violate or infringe upon the rights of any third party, including without limitation any copyright, trademark, right of privacy/publicity or other personal or proprietary right or applicable standard of conduct. You further represent and warrant that any testimonials or statements contained in your UGC are given by you voluntarily, are true and accurate, and reflect your honest opinions, findings, beliefs, experiences and sentiments. Finally, you represent that you are over the age of majority in your state of residence and have the right satisfy the obligations in these UGC Terms.

Acknowledgment and release​:​

You acknowledge that you bear responsibility for your UGC, that your UGC is public and not confidential, and that no Licensee will be liable for your UGC. Therefore, you hereby agree to release, hold harmless and not assert any claim of any nature whatsoever against anyone relating to the exercise of the permissions granted pursuant to these UGC Terms, including, but not limited to, any claim of copyright infringement, libel, slander, defamation, invasion of privacy or right of publicity or any other right, and you waive all claims against Licensees and will indemnify them from any and all claims arising out of your breach or alleged breach of any of the above representations and/or warranties.

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Waiver and severability: 

 

Even if we do not seek to enforce our rights under these UGC Terms, these UGC terms will remain effective unless we agree otherwise in writing. No single waiver will be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition.

If any provision of these UGC Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, we agree that such provision will be eliminated or limited to the minimum extent possible so that the remaining provisions of these UGC Terms remain in force.

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Choice of law; Forum Selection: 

 

All matters or disputes relating to these UGC Terms will be governed by and construed in accordance with the internal laws of the State of Tennessee without giving effect to any choice or conflict of law provision or rule.

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Any legal suit, action, or proceeding arising out of, or related to, these UGC Terms will be instituted exclusively in the federal courts of the United States for the District of Tennessee or the courts of the State of Tennessee. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

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Changes to the UCG terms: Company may revise and update these UGC Terms from time to time in our sole discretion. All changes will become effective immediately when we post them. Please check these UGC Terms from time to time so you are aware of any changes, as they are binding on you.

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We understand if you don't agree to these terms, and we will not use your UGC if you do not affirmatively acknowledge our request. We hope you continue to engage with us, and we look forward to seeing your future content.

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// Additional information //
 

How we protect your data

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We use the latest cyber security protocols to keep this website and any data provided secure at all times.

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// DIGITAL PRODUCTS REFUND POLICY //
 

Purchase Terms of Agreement
 

• The purchase of digital products, including PDF downloads and online material is subject to the following terms and conditions. Consumers are advised to review carefully before making any purchase.
   

Payment + Refund Policy
 

• All transactions for purchase of intangible products, pdf downloads, resource material, and online content are made through payment gateways such as PayPal, Ecwid, Square, or Stripe that use SSL encryption. These payment gateways are safe and secure for using all types of credit cards and debit cards in different countries and your details are not stored during this process.

• Since your purchase is a digital product, it is deemed “used” after download or opening, and all digital purchases made on www.nocoastvans.com are non-refundable or exchangeable. Since the products made available here are intangible, there is a strict no refund policy.

• No Coast Van Co. reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product or service offerings without prior notice.
   

Delivery of Goods and Services

If you do not receive the digital product link upon purchasing, you can immediately contact help@tioaventura.com with your transaction/payment details to ensure your product is delivered as soon as possible.